Answer
Nov 22, 2024 - 08:00 AM
We apologize for any confusion. We honor our 30 Day Money-back Guarantee by enabling our Amazon storefront �EMUAID Official Store� to accept returns/refunds through the Amazon platform within 30 days of purchase.
Per Amazon policy, we are required to have customers who purchase through Amazon process their refunds/returns through Amazon. We are not allowed to accept returns/refunds directly unless purchased from www.emuaid.com.
As long as you purchased from our storefront, �EMUAID Official Store�, the 30 Day guarantee is available to you but it must be processed through Amazon.
Please let us know if you have any other questions.
Per Amazon policy, we are required to have customers who purchase through Amazon process their refunds/returns through Amazon. We are not allowed to accept returns/refunds directly unless purchased from www.emuaid.com.
As long as you purchased from our storefront, �EMUAID Official Store�, the 30 Day guarantee is available to you but it must be processed through Amazon.
Please let us know if you have any other questions.
