Answer
Apr 06, 2026 - 07:21 AM
Hi,
Thank you for reaching out. We’re sorry to hear that your skin condition has become more aggravated, and we’d like to provide some guidance on choosing the appropriate EMUAID strength based on the current condition of your skin.
If you are using EMUAIDMAX Maximum Strength, identified by the red and white label, please keep in mind that it is our more potent formula. It is generally better suited for stubborn, persistent, or more severe symptoms when the skin is intact.
For skin that is actively inflamed, extremely sensitive, raw, cracked, irritated, or has small cuts, open areas, or deep wounds, we recommend EMUAID First Aid Ointment Regular Strength, identified by the blue and white label. Regular Strength is our gentler option and is better suited for fragile or compromised skin while helping soothe irritation, discomfort, and dryness and supporting the skin as it heals.
Both EMUAID Regular Strength and EMUAIDMAX are multipurpose ointments and can be used for many of the same skin concerns. The important difference is the strength of the formula and the current condition of your skin. EMUAIDMAX contains higher concentrations of certain ingredients, including more tea tree oil, so it may feel too strong for skin that is already highly sensitive or compromised.
If MAX seems to be aggravating your skin, Regular Strength may be the more appropriate choice for your sensitive, actively inflamed skin.
We hope this helps clarify the difference between our two strengths. Please let us know if you have any additional questions. We’re always happy to help.
Thank you for reaching out. We’re sorry to hear that your skin condition has become more aggravated, and we’d like to provide some guidance on choosing the appropriate EMUAID strength based on the current condition of your skin.
If you are using EMUAIDMAX Maximum Strength, identified by the red and white label, please keep in mind that it is our more potent formula. It is generally better suited for stubborn, persistent, or more severe symptoms when the skin is intact.
For skin that is actively inflamed, extremely sensitive, raw, cracked, irritated, or has small cuts, open areas, or deep wounds, we recommend EMUAID First Aid Ointment Regular Strength, identified by the blue and white label. Regular Strength is our gentler option and is better suited for fragile or compromised skin while helping soothe irritation, discomfort, and dryness and supporting the skin as it heals.
Both EMUAID Regular Strength and EMUAIDMAX are multipurpose ointments and can be used for many of the same skin concerns. The important difference is the strength of the formula and the current condition of your skin. EMUAIDMAX contains higher concentrations of certain ingredients, including more tea tree oil, so it may feel too strong for skin that is already highly sensitive or compromised.
If MAX seems to be aggravating your skin, Regular Strength may be the more appropriate choice for your sensitive, actively inflamed skin.
We hope this helps clarify the difference between our two strengths. Please let us know if you have any additional questions. We’re always happy to help.
