Staff Answer
May 11, 2026 - 08:10 AM
Hi!
We completely understand your concern and would be happy to further assist you with your order.
Please contact us directly at customercare@emuaid.com and provide your:
• Full name on the order
• Email address used on the order
• Order number
Once we have that information, our team can review the order and see what options may still be available to help correct it.
We are unable to make order changes through this question system since we do not have access to your order information here.
